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What is Email Marketing Automation?

Email marketing automation is the smart way to stay connected with your audience, without the need to manually create and hit "send" every time.

Email automation uses pre-built workflows and triggers to deliver timely, personalised emails based on user behaviour, preferences, and lifecycle stage. Whether you're welcoming new subscribers, nurturing leads, or following up after a purchase, automation ensures every email feels personal and purposeful.

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We work collaboratively to become an extension of your in-house team

See case studies

Email automation starts with a strategy: we map your customer journey, identify key touchpoints, and create automated workflows that respond to actions like email opens, website visits, or completed forms.

Using segmentation, behaviour tracking, and dynamic content, we craft smart workflows that trigger the perfect message at the perfect time. Once live, these emails run quietly in the background 24/7, keeping your brand front-of-mind while you focus on bigger priorities.

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Smarter Email = Better Business

Email automation drives real results. With personalised, behaviour-based messaging, your audience is more engaged and more likely to act.

Workflow email campaigns nurture leads, shortens the overall sales cycles, and keeps customers coming back. The result? Higher ROI, stronger relationships, and a marketing strategy that runs on autopilot.

Our Approach to Email Marketing Automation

How we work with every client

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Purposeful

From welcome sequences to re-engagement flows, every automation is designed to deliver the right message at the right time.

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Targeted

We use advanced segmentation and behavioural triggers to send personalised, relevant messages that truly connect with your audience.

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Measurable

Our detailed reporting helps you understand every click, open, and conversion, so we can refine your strategy and maximise ROI with every campaign.

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Built for Impact

We focus on outcomes, whether it’s nurturing leads, driving sales, or reactivating lapsed customers, we turn automation into a powerful engine for growth.

Recent case studies

We have a strong background in search, complemented by our extensive expertise in all aspects of digital marketing including website design, digital PR, content and social media strategy.

Keystones Property

Market Share
8%

Enquiries Increased
345%

Organic Traffic
760%

Balgores Property

Market Share
16%

Content Interactions
305%

YoY Instructions
137%

Halls Property Group

New Enquiries
780

Revenue
148%

Top 3 Keywords
56

TriMedika

Organic Traffic
400%

Keyword Positions
250

Lighthouse Score
98

Hey Presto

Organic Impressions
1460%

New Enquiries
156

Keyword Positions
513

Simplicity Smart Lockers

Organic Traffic
142%

Enquiries
238%

New Leads
312

Essex Tree Brothers

Business Growth
210%

Traffic Increase
70%

Conversion Rate
7%

Fambridge Care

Organic traffic
175%

Time on page
23%

Business Growth
148%

Power Developments

Site Traffic
139%

Keywords in Top 3
21

Keywords in Top 1
4

Horton & Garton

Market Share
12%

Organic Traffic
262%

Top 3 positions
42

London Drainage

Organic traffic
2,000

Traffic increase
51%

Top 3 keywords
62